Shipping Policy
WHEN WILL MY ORDER ARRIVE?Please allow up to 5 business days to verify and process your order and between 5-10 business days for delivery. You will receive an email notification once your order has shipped.Orders placed over the holidays or the weekend will be processed the next business day.Please visit our shopping page for additional information and estimated delivery times. WHAT IS YOUR RETURN POLICY FOR ORDERS PLACED ONLINE?Due to limited quantities and high orders volume, we cannot make changes to an order once it has been placed. All sales are final.CAN I CANCEL OR MODIFY AN EXISTING ORDER?Unfortunately we can't make changes to an order after it had been placed.Please carefully review your order prior to completing your purchase.WHAT PAYMENT METHODS DO YOU ACCEPT?We currently accept Visa, Mastercard, America Express, Applepay, and Googlepay.I AM HAVING ISSUES CHECKING OUT. WHAT DO YOU SUGGEST?Please ensure that the billing address is consistent with your banks records.Otherwise, you will need to contact your bank/credit card provider as we cannot resolve credit card issues on our end.WHAT CURRENCY ARE YOU PRICES IN?Orders placed by customers residing in the United States and Australia will be charged in US dollars (USD).
Shipping Policy - the basics
Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case.
A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.
What to include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.